Privacy Policy
This policy explains what we collect, why we collect it, and how you can control your information when you use eatOS.
Overview
eatOS provides software, payments, and hardware tools for restaurants and other hospitality operators. When you use our website or services, we may collect information to run the product, keep it secure, and improve it.
We try to keep this policy clear and honest. If you have a question, you can always reach us (see Contact below).
Information we collect
Information you provide. For example: your name, work email, phone number, company details, and anything you submit through forms (like Contact Sales or demo requests).
Usage and device data. For example: IP address, browser type, pages viewed, and basic device signals used for security and performance.
Customer content and operational data. If you use eatOS products, your business may input operational information (like menu items, orders, payments, refunds, and staff actions). The exact data depends on which eatOS products you use.
How we use information
- Provide and operate our website and services.
- Process requests (sales inquiries, support messages).
- Keep systems secure and prevent abuse.
- Improve performance, reliability, and product quality.
- Communicate important updates (like outages, security notices, or policy changes).
Security
We use reasonable safeguards designed to protect information. No internet system is perfect, but we work hard to keep eatOS stable and secure.
Data retention
We keep information only as long as needed for the purposes described in this policy, unless a longer period is required by law.
Your choices
- You can request access, correction, or deletion.
- You can opt out of non-essential marketing emails.
- You can control cookies via your browser (some site features may not work without them).
Contact
Questions about privacy? Contact us at: privacy@eatos.com.